Torne-se facilitador de projetos de inovação através do design thinking
Curso Aberto
6 módulos
Intermediário
você sabia?
A facilitação de projetos de inovação é uma habilidade essencial a qualquer profissional de inovação. Compreender os perfis de uma equipe, seus papéis e alavancar a inteligência coletiva é chave para o sucesso de projetos inovadores.
sobre o curso
O Facilitation Experience é uma jornada de aprendizagem onde você poderá desenvolver um conjunto de habilidades e técnicas fundamentais para facilitação de projetos de inovação de alto impacto pelas lentes do design.
Você terá acesso aos conhecimentos básicos que norteiam a facilitação de um projeto de inovação e design, desde a formação de times diversos e multidisciplinares até a entrega do produto final, passando por todas as etapas do duplo diamante e levando em consideração os objetivos do negócio, a natureza do projeto e os papéis dos participantes.
Ao longo do curso, você irá participar de diversas atividades práticas que irão evidenciar a importância de uma facilitação visual, co-criativa e generativa para manter o engajamento e a energia do time através da facilitação remota. Abordaremos questões como rituais, ritmo e linguagem no ambiente online para que você navegue com mais confiança em projetos desta natureza.
É esperado do participante conhecimento básico sobre design thinking. Caso não tenha tido experiências em projetos de inovação, recomendamos o começar com o curso Design Thinking Online ou o Design Thinking Experience para melhor aproveitamento dos conceitos.
O curso é composto por 6 módulos remotos, com encontros ao vivo e facilitado por experientes membros da equipe Echos.Ao final do programa, além do certificado, você acessa rede global de inovadores da Echos com milhares de pessoas ao redor do mundo.
facilite grupos para construção de soluções criativas e inovadoras com base no design thinking
Para quem é
esse programa?
para profissionais de qualquer setor e indústria que já trabalham com design thinking e pretendem se aprofundar nas suas ferramentas e na condução de grupos em projetos de inovação rápidos usando a abordagem
para profissionais com alguma experiência em facilitação (professores, treinadores, coaches) que conhecem design thinking e que pretendem se aprimorar em técnicas de facilitação focadas no processo do design
para facilitadores de design thinking que querem ganhar experiência e insights em como trabalhar com grupos remotamente
para UX designers, sprinters, designers e inovadores que tenham conhecimento de design thinking e que desejam estender seus conhecimentos para outras pessoas, seja em formato de aula, workshop, sprint ou capacitação de equipes de projetos
Por que este
curso é diferente?
O Facilitation Experience acelera sua vivência em ambientes desafiadores de projetos e auxilia as equipe a manter o foco orientado para resultados concretos. Além disso você vai aprender:
a relação entre inovação, design e facilitação
as estruturas básicas da facilitação remota de um projeto de inovação
rituais, ritmo e linguagem facilitação no ambiente online
a importância de uma facilitação visual, co-criativa e generativa
como endereçar desafios do negócio e facilitar para resultados
como trabalhar engajamento com times diversos e multidisciplinares
como facilitar os diferentes momentos do duplo diamante e suas fases, ferramentas e tempos
técnicas de facilitação para tomada de decisão participativa
como criar espaços seguros para o acolhimento do pensamento divergente;
como dar espaço para emergir, de forma espontânea, o resultado do trabalho em grupo
o papel de liderança com base na abordagem do design
qual o conteúdo?
Onboarding
Um encontro online que antecede a experiência para interação dos participantes, construção da jornada, ambientação na plataforma e nas ferramentas de apoio à trilha de aprendizagem.
Módulo 1
conteúdo: Onboarding | Preparação para o trabalho remoto | Design, Inovação e Facilitação | Liderança facilitadora | Formação de times (ágeis, multidisciplinares e de alta performance) | Estruturas horizontais
prática: Criação do campo grupal remotamente | Teambuilding | Ferramentas de team building com times digitais
Módulo 2
conteúdo: Projetos de Design Thinking: os desafios do negócio e as necessidades do usuário | Facilitando pessoas, o processo e as ferramentas | Facilitando o primeiro diamante : entendendo o problema
prática: Técnicas de facilitação para tomada de decisão participativa: fases divergentes e convergentes | Simulações desafiadoras no ambiente remoto
Módulo 3
conteúdo: Visual Thinking: a importância do pensamento visual para o processo generativo e criativo do design | Ferramentas de colaboração e prototipagem virtual | Narrativas : storytelling e storyboarding | Facilitando o segundo diamante : desenhando soluções
prática: (1) técnicas essenciais do pensamento visual (2) Aplicação do pensamento visual para convergência (3) canvas visuais
Módulo 4
conteúdo: Situações de conflito e Times de Alta Performance
Engajamento: os três elementos essenciais para engajamento dos times | Fluência, ritmo e engajamento | Elementos culturais, escuta e comunicação
prática: Reconhecimento das competências e talentos | Método Compass Points | Como alavancar, através de rituais a melhor contribuição de cada pessoa o grupo
Módulo 5
conteúdo: Canvas de Facilitação de Projeto: repertório sobre estruturas e abordagens de facilitação. | Planejando um workshop de design thinking: objetivos, elementos e entregas | Definição de outputs e outcomes. | Síntese das entregas do curso
prática: Design da facilitação de um projeto de DT para grupo real, a partir do conhecimento e repertório das pessoas, das estruturas e diferentes abordagens de facilitação
Módulo 6
conteúdo: Prática da facilitação autônoma | Feedback e reflexão final | Plano de ação-facilitação aplicada
prática: Projeto de Design Thinking facilitado pelos pp participantes (6 grupos de 3) | Feedback.
Extensão
conteúdo: Mentoria aberta com instrutores do curso
prática: evolução do projeto pessoal de facilitação + reflexão no diário de bordo
“"O curso excedeu minhas expectativas. Meu objetivo principal era reforçar minha prática e trazer mais ferramental para o dia a dia de facilitação. O conteúdo foi abordado de forma bem prática e trabalhou muito bem os conceitos de forma bastante instrumental. A Laura foi excelente como facilitadora"”
Ricardo Ferreiraparticipante do Facilitation Experience - São Paulo - 2019
“"Acredito que o FX é capaz de não só ajudar as pessoas a facilitar projetos/jornadas de aprendizagem em design, mas a refletirem sobre quem elas são e qual o impacto das suas interferências. E por isso com toda certeza eu recomendaria para as pessoas que eu gosto e quero ter por perto"”
Luiz Silvaparticipante do Facilitation Experience - São Paulo - 2019
O que nossos participantes anteriores nos disseram:
Sentiram melhor equipados para colaborar efetivamente com um grupo diversificado de pessoas
Processo é altamente aplicável ao mundo real
Sentiram provocados a novas formas de pensar
O equilíbrio entre a teoria e a prática foram excelentes.
Mudança na crença de como abordam os desafios e criam soluções
Sentiram confiantes criativamente para avançar em sua carreira
Estamos formando a nova geração líderes inovadores a partir do design
Para realização do workshop na sua empresa, entre em contato com nosso time de relacionamento, entre em contato pelo email oi@echos.cc ou pelos telefones: + 55 11 97391-2774 – São Paulo I + 55 11 21 99210-1850 – Rio de Janeiro
Vamos adorar te apoiar nesta jornada!
Echos School of Design Thinking - Terms and Conditions
General
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Privacy Policy and Your Personal Information
Refer to the Privacy Policy, which form part of these terms and conditions.
Definitions
Capitalised terms used are defined in these terms and conditions.
In these terms:
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Echos School of Design ThinkingPrivacy Policy
This is the policy of Echos Innovation Lab Pty Ltd ABN 65 617 491 424 (Echos, or our or we) for dealing with your personal information (Privacy Policy).
Our business and the purpose of collection
We are in the business of providing educational and innovation knowledge courses (Courses). We collect personal information primarily to provide the Courses to you (Purpose).
In particular, we collect your personal information so that we can carry out the following actions:
to provide you with the Courses and any other products, services and information that you have requested from us;
to communicate with you, including about the Courses, products, services and events which might interest you;
to provide you with information or advice;
process payments by you to us for our services;
to create accounts, tax invoices or receipts;
to provide your personal information to third parties that assist us in providing and/or delivering the Courses or other goods or services you or they have requested;
to consider and respond to feedback from you;
to comply with laws or regulations or to comply with any directions given by regulators or authorities.
We may disclose additional purposes for collection of your personal information in collection statements at the point of collection.
Personal information we collect
When used in this policy, “personal information” has the meaning given to that term in the Privacy Act 1988 (Cth). We may collect the following types of personal information from you:
name;
residential or business address;
email address;
post code;
financial and payment information;
gender;
age and date of birth;
signature;
telephone number;
businesses you operate; and
your personal preferences, thoughts, ideas, goals and opinions.
Sensitive information
Sensitive information is information about you that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs or affiliations, membership of a professional or trade association, membership of a trade union, details of health, disability, sexual orientation or criminal record.
It is our policy to only collect your sensitive information where it is reasonably necessary for our functions or activities and either you have consented or we are required or authorised under law to do so.
How we collect your personal information
Collection of your personal information can occur through the following interactions:
when you communicate with us directly (by email, in person, telephone, direct mail or any other means);
when we interact with you during the Courses or in relation to any other products or services; and/or
when you visit our website and social media pages, or access or contribute to digital platforms and applications managed by us (Online Platforms).
Cookies
We may use temporary (session) cookies or permanent cookies when you access our Online Platforms. This allows us to recognise your browser and track the web pages you have visited.
You can switch off cookies by adjusting the settings on your web browser.
How we hold your personal information
We may hold your personal information in either electronic or hard copy form.
If you provide information to us electronically we retain this information in our computer systems and databases. If you provide information to us in hard copy (paper) this information is normally retained in our files and a copy is made to our electronic files.
Security
We use industry standard security measures to safeguard and protect your information.
If we are unable to collect your personal information
If we are unable to collect your personal information, some or all of the following may occur:
we may be unable to provide the Courses or other products and services to you;
we may be unable to communicate with you to provide information about the Courses or other products or services that you have procured from us, or may intend to procure in the future;
we may be unable to tailor the content of our marketing communications to suit your preferences;
your experience when interacting with us may be delayed or not as efficient as you may expect.
Disclosure of your personal information
Your personal information may be disclosed in connection with any Purpose to any of the following:
our employees, contractors or service providers, to the extent reasonably necessary to fulfil our obligations to you;
our business advisors, including lawyers, accountants or other professional service providers, to the extent reasonably required;
suppliers, clients and other third parties with whom we have commercial relationships, for business, payment processing, delivery, marketing and related purposes;
if required by law, to any person authorised by such law.
Overseas disclosure of personal information
We may disclose your personal information to third parties and service providers located overseas in connection with any Purpose, including to overseas cloud computing hosts. We take reasonable steps to ensure that the overseas recipients of your personal information do not breach the privacy obligations relating to your personal information.
Links
Links from our Online Platforms to third party websites that we do not operate or control are provided for your convenience. We are not responsible for the privacy or security practices of websites that are not covered by this Privacy Policy. Third party websites should have their own privacy and security policies which we encourage you to read before supplying any personal information to them.
Direct Marketing
We may contact you with direct marketing communications and information about Courses or other products or services offered by us or our partners via telephone, email, SMS, or regular mail.
If you have indicated a preference for a method of communication, we will endeavour to use that method wherever practical to do so.
You may opt out of receiving marketing communications at any time by responding via the channel in which you received the marketing communication, or by contacting us (see contact information below). You can unsubscribe from emails by clicking the unsubscribe link on the footer of the email communication you have received.
How you may access your information
You may access your personal information held by Echos by making a request to us.
Email: contact@echos.ccCorrection of your personal information
If you would like us to update or amend your personal information, please contact us and we will make the requested amendments.
We may ask you to verify your identity to ensure that personal information we hold is not improperly accessed.
Complaints
If you feel your privacy has been breached, please contact us using the contact information above setting out the circumstances and reasons for your complaint.
Presença GlobalA Escola de Design Thinking é uma iniciativa da Echos, um laboratório de inovação.
